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C-8.2.1, r. 1 - Regulation respecting standards, specifications and quality criteria applicable to 9-1-1 emergency centres and to certain secondary emergency communication centres

Section 20
Disposition versions

Full text
20. The quality of the services rendered by a centre to the population, to other centres and to the responders with whom the centre communicated must be the subject of an internal verification process in order to assess the emergency communications that were processed by the centre and the event cards. The process must clearly indicate the evaluation criteria that will be considered and must provide that all information relating to the verifications made be recorded in writing.
O.C. 1611-2023, s. 20.
In force: 2024-01-01
20. The quality of the services rendered by a centre to the population, to other centres and to the responders with whom the centre communicated must be the subject of an internal verification process in order to assess the emergency communications that were processed by the centre and the event cards. The process must clearly indicate the evaluation criteria that will be considered and must provide that all information relating to the verifications made be recorded in writing.
O.C. 1611-2023, s. 20.
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